Privacy Policy

Last updated: January 15, 2025

1. Introduction

Basegen Labs ("we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

• Personal Identifiers: Name, email address, phone number, etc.
• Professional Information: Company name, job title, etc.
• Usage Data: Information on how you interact with our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.

4. Data Sovereignty & Security

For our enterprise clients, we adhere to strict data sovereignty principles. Customer data processed by our AI models is isolated, encrypted, and never used to train our foundational models without explicit consent.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].